Case Study: Enabling Seamless IT Transformation for a Successful Merger and Acquisition

Overview

A mid-sized company undergoing a merger and acquisition (M&A) faced significant IT and security challenges that jeopardized the success of the deal. Their existing IT vendor was delivering outdated solutions and billing for unused services, leaving the company with inefficient systems and critical security gaps. With only three months to resolve these issues, the client engaged Atypical IT to lead the transformation of their IT infrastructure and security operations.

The Challenge

The client encountered several challenges that required immediate resolution:

• Outdated IT Systems: The existing IT vendor had implemented legacy solutions that no longer met the company’s needs, leading to inefficiencies and increased costs.

• Security and Compliance Risks: The client’s IT environment was not aligned with current security standards, creating vulnerabilities and compliance concerns.

• Urgent Deadline: With just three months to bring 100 users and endpoints into compliance, the client risked derailing the M&A if the necessary improvements were not made quickly.

• Disorganized IT Support: The company lacked a centralized IT structure, resulting in fragmented support and limited oversight of their technology environment.

Our Solution

Atypical IT developed and executed a tailored solution that addressed the client’s immediate needs while laying the groundwork for a more secure and scalable IT infrastructure:

1. Device Management and Endpoint Security: We deployed an integrated device management system that supported both Mac and PC users, ensuring all 100 endpoints were compliant with security and regulatory requirements.

2. IDP and SaaS Optimization: We optimized the client’s Identity Provider (IDP) and Google Workspace environment, along with other key SaaS applications, to enhance security and streamline their technology stack.

3. Comprehensive IT Assessment: Our team conducted a detailed assessment of the existing IT landscape, identifying inefficiencies and areas for improvement, allowing the client to address both immediate needs and future scalability.

Implementation

Operating within the three-month deadline, Atypical IT executed the solution with a focus on minimal disruption and clear communication:

• Rapid Deployment: We quickly rolled out device management and endpoint security solutions across all 100 users and devices, ensuring timely compliance with security standards.

• Smooth Transition: Our team coordinated closely with the client’s internal stakeholders to transition from the previous vendor, ensuring a seamless handover with no downtime or service interruptions.

• Ongoing Support and Integration: After achieving the initial compliance goals, we continued to support the client throughout the merger, facilitating the integration of their IT and security systems across the newly merged organization.

Results

Atypical IT’s rapid response and comprehensive solution allowed the client to meet their M&A objectives without delay. Within the initial three months, all endpoints were compliant, enabling the merger to proceed as planned. Over the following three months, we supported the integration of the IT infrastructure and security systems, ensuring the company was positioned for long-term success.

Client Testimonial

“Before partnering with Atypical IT, our organization struggled with disorganized IT support, significant security vulnerabilities, and inefficient management of our technology. The previous vendor was billing us for unused services and had left us exposed with outdated systems.

When we engaged Atypical IT, it was clear from the start that we were working with the right partner. They approached our challenges with professionalism and an understanding of our unique needs, delivering results on time, every time.

Their system assessment was thorough, and their recommendations for improvement were insightful. Atypical IT provided us with a device management system that worked flawlessly across both Mac and PC users, ensuring compliance across our entire organization. They facilitated a smooth transition from our previous vendor, and their communication was consistently clear and proactive.

Atypical IT exceeded our expectations in every way. Chris and his team have a strong execution focus, and their ability to break down complex challenges into manageable steps made the entire process seamless. I would highly recommend Atypical IT to any organization looking for expert IT and security support.”

Conclusion

Atypical IT played a critical role in helping the client navigate the IT and security complexities of their merger and acquisition. By addressing immediate compliance needs and setting the stage for future IT growth, we ensured the client’s technology infrastructure was not only aligned with their current objectives but also scalable for their future requirements. Our ability to deliver tailored solutions under tight deadlines demonstrated the value of strategic IT management in high-stakes business transformations.