Transforming IT Services: A Client-Centric Approach That Delivers Results
Say goodbye to the frustrations of traditional IT providers. Discover how Atypical brings transparency, consistency, and tailored solutions to empower your business.
Our Mission
At Atypical, our mission is to transform the IT experience by eliminating communication breakdowns, ensuring transparency, and delivering consistent, high-quality service tailored to each client’s unique needs.
Our Commitment
Recognizing these pain points, Atypical was founded to bridge the gap and offer a better solution. We are committed to not only solving the IT challenges that drive businesses to seek external support but also eliminating the frustrations introduced by traditional providers. Our approach combines expertise, transparency, and customization, ensuring that our clients receive tailored, high-quality IT services that truly meet their needs.
Our Journey
Our journey was shaped by the experiences of businesses like yours. Many of our clients initially sought traditional MSPs and MSSPs to address common IT challenges—skill gaps, high operational costs, and the complexities of IT management. But instead of solutions, they often encountered new frustrations: communication breakdowns, a lack of transparency, inconsistent service quality, and solutions that didn’t fit their unique needs. Security concerns, integration challenges, and a lack of proactive support only compounded these issues.
Our Promise
At Atypical, we focus on proactive support, seamless communication, and strategic IT planning, delivering solutions that empower businesses to thrive without the typical headaches of IT management. Join us and experience an IT partnership designed with your success in mind.
Our values guide us in delivering superior solutions that truly meet your needs and set us apart from the competition. They shape how we interact with our clients, drive our decision-making processes, and ensure we provide the best possible service. Here’s how our core values set us apart:
Empathy
We put ourselves in your shoes to understand your challenges and goals. By genuinely listening and caring about your needs, we create IT solutions that are not only effective but also supportive of your business vision and employee experience.
Reliability
Dependability is at the heart of our service. You can count on us to be there when you need us, providing consistent, high-quality support and solutions. Our team is dedicated to ensuring your IT systems run smoothly and efficiently, minimizing downtime and maximizing productivity.
Rigorous
Our commitment to excellence drives us to be thorough and meticulous in everything we do. We apply rigorous standards to our work, ensuring that every solution we deliver is robust, secure, and tailored to your specific needs. This attention to detail guarantees top-tier results.
Transparency
Honesty and openness define our approach. We believe in clear and consistent communication, providing you with all the information you need to make informed decisions. From straightforward pricing to candid advice, we ensure you always know where you stand. We break down technical terms into simple, easy-to-understand language to keep you fully informed.
Iteration
Continuous improvement is key to our success. We embrace an iterative approach, constantly refining and enhancing our services based on client feedback and evolving technology. This ensures we stay ahead of the curve and continue to provide innovative solutions that meet your growing needs.
Meet Our Leaders
Chris Cashman
FOUNDER & MANAGING DIRECTOR
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.Brandon Wyatt
HEAD OF SYSTEMS
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.John Hollidge
HEAD OF SERVICES
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.